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    KDSP II
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                    <h1 class="mb-2 text-white">Second Kenya Devolution Support Programme (KDSP II)</h1>
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                            The County of Busia is implementing Kenya Devolution support program II (KDSP II) a successor of the Kenya Devolution support program which closed in 2021. The KDSP II aims to achieve its objectives in 3 key result areas (KRAs) namely;
<p>1)	KRA 1: To support efforts toward enhancing financing to and expenditure management by counties.</p>
<p>2)	KRA 2: To support national and county government initiatives toward strengthening intergovernmental coordination, institutional performance, and HR</p>
<p>3)	KRA 3: To support improvements in oversight, participation, and accountability.</p>

    
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                            The Kenya Devolution Support Program (KDSP) is a four year program supported by the World Bank to strengthen county performance in the financing, management, co-ordination and accountability for resources.

                                The program support capacity building and institutional strengthening in the three (3) Key Result Areas as identified in the national capacity building framework.
                                
                               <p>Performance Based Grants </p>
                               
KDSP is a performance-based grant — from the central government to counties. The 2015 Budget Policy Statement (BPS) states that the national government will design a performance grant framework “to support county governments as the centres for service delivery and economic expansion, especially in the areas of public financial management (PFM), good governance practices and supporting the counties to be fully operational,” as well as to enhance fiscal responsibility principles.  The draft 2016 Budget Policy Statement builds on this proposal:

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    “Counties will be free to ‘opt into’ the grant, which will entail agreeing to prepare and implement a capacity building plan, an annual performance assessment, reporting on grant funds received, among other ‘conditions’. In the first year (2016/17), participating counties will receive a basic allocation shared out as follows: 50 percent using the equitable share formula and 50 percent equally. In subsequent years, well-performing counties will receive an extra allocation shared out using an index combining the equitable share formula and [their] performance scores. Counties will be able to invest proceeds from the capacity/performance grant on a range of eligible development projects as per their approved County Integrated Development Plans (CIDPs).”

 

The Program Development Objective (PDO) is to strengthen capacity of core national and county institutions to improve delivery of devolved services at the county level</p>
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<h2>Documents for Download</h2>


<a href="https://busiacounty.go.ke/assets/documents/uploads/PARTICIPATION%20AGREEMENTON%20KDSP%20II%20BETWEEN%20NATIONAL%20GOVT%20AND%20BUSIA%20COUNTY-rQAsx.pdf" download="PARTICIPATION AGREEMENTON KDSP II BETWEEN NATIONAL GOVT AND BUSIA COUNTY">PARTICIPATION AGREEMENTON KDSP II BETWEEN NATIONAL GOVT AND BUSIA COUNTY</a>


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      <p>Our grievance policy is designed to ensure that all concerns are addressed promptly and fairly. If you experience an issue or have a complaint, we encourage you to submit a grievance through our online form. Upon receipt, your submission will be acknowledged, reviewed, and investigated by our dedicated team. We are committed to confidentiality and will keep you informed throughout the process, striving to resolve your concerns as efficiently as possible.</p>
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    <h1>FAQs</h1>

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      <div class="faq-question" onclick="toggleFAQ(this)">What happens after I submit a grievance?</div>
      <div class="faq-answer">Once you submit your grievance, the following steps will occur:
1.	Acknowledgment: You will receive an acknowledgment email confirming that we have received your grievance.
2.	Review Process: Our grievance handling team will review your submission to understand the details and context. This process typically takes [insert timeframe, e.g., "up to five business days"].
3.	Investigation: If necessary, we may conduct an investigation to gather more information. This may involve speaking with relevant parties or reviewing documentation.
4.	Resolution: Once the investigation is complete, we will assess the findings and determine the appropriate action. You will receive a follow-up communication outlining the outcome and any next steps.
5.	Feedback Opportunity: We value your input and may ask for your feedback on how the grievance process was handled.
<p>Rest assured, we are dedicated to addressing your concerns fairly and promptly.</p>
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      <div class="faq-question" onclick="toggleFAQ(this)">How long will it take to receive a response?</div>
      <div class="faq-answer">You can expect to receive an acknowledgment of your grievance within two business days. The review and investigation process may take longer, typically ranging from five to ten business days, depending on the complexity of the issue. We strive to address all grievances as quickly and thoroughly as possible, and we will keep you informed of any updates throughout the process. <p>Thank you for your patience as we work to resolve your concern.</p></div>
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      <div class="faq-question" onclick="toggleFAQ(this)">Can I remain anonymous?</div>
      <div class="faq-answer">Yes, you have the option to remain anonymous when submitting a grievance. However, please note that providing your contact information can help us address your concerns more effectively and may be necessary for follow-up or clarification. <p>If you choose to remain anonymous, we will still do our best to investigate your grievance while protecting your identity.</p></div>
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  <h1>Visit the Grievance Uptake and Helpdesk</h1>
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    Click the link below to Our Grievance Uptake and HelpDesk Webpage:
    <a href="https://helpdesk.busiacounty.go.ke/" target="_blank" rel="noopener noreferrer">Go to Grievance Uptake and HelpDesk Page</a>
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